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Privacy Policy – YourBike.cc

Last updated: December 2025

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Your privacy is important to us. This Privacy Policy explains how YourBike.cc (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website www.yourbike.cc (the “Site”) or make purchases from us. We are committed to complying with the EU General Data Protection Regulation (GDPR).

 

1. Data Controller

The data controller responsible for your personal data is:

YourBike.cc
Email: contact@yourbike.cc
Location: Amsterdam, The Netherlands

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2. Data We Collect

We may collect the following personal data when you use our Site or purchase our products:

  • Identity Data: Name, date of birth (if applicable)

  • Contact Data: Email address, phone number, delivery address, billing address

  • Account Data: Account login, username, password (if you create an account)

  • Payment Data: Payment method, credit/debit card information (processed securely via our payment providers)

  • Usage Data: IP address, browser type, operating system, pages visited, time and date of visit

  • Marketing Data: Your preferences and consent for receiving marketing communications

 

3. How We Use Your Data

We process your personal data for the following purposes:

  1. Order processing & delivery: To fulfill your orders and manage payments.

  2. Customer support: To respond to inquiries, complaints, or requests.

  3. Marketing (with consent): To send newsletters, promotions, or product updates.

  4. Website improvement: To analyze site usage and improve performance, usability, and security.

  5. Legal compliance: To comply with tax, accounting, or legal obligations.

 

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual necessity: To perform our contract with you (e.g., fulfilling orders).

  • Consent: For marketing communications or cookies requiring opt-in consent.

  • Legal obligation: To comply with applicable laws, accounting, or tax regulations.

  • Legitimate interests: To improve our website, prevent fraud, or ensure security, provided your rights are respected.

 

5. Data Sharing & Transfers

We do not sell your data. We may share your personal data with:

  • Service providers: Payment processors, delivery services, IT service providers, hosting providers.

  • Legal authorities: When required by law or to protect our rights.

All third parties processing your data are required to ensure adequate security and comply with GDPR.

 

6. International Transfers

If your personal data is transferred outside the EU, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the EU Commission.

 

7. Cookies & Tracking

Our Site uses cookies and similar technologies to improve user experience, analyze traffic, and serve targeted ads.

  • Necessary cookies: Required for website functionality and order processing.

  • Analytics cookies: Help us understand how visitors use the Site.

  • Marketing cookies: Not applicable

You can manage or disable cookies through your browser settings.

 

8. Data Retention

We retain your personal data only as long as necessary for the purposes described or as required by law:

  • Customer and transaction data: 7 years for accounting/tax purposes]

  • Marketing data: Until you withdraw consent

  • Website analytics data: not applicable

 

9. Your Rights under GDPR

You have the following rights regarding your personal data:

  1. Access: Request a copy of your personal data we hold.

  2. Rectification: Correct inaccurate or incomplete data.

  3. Erasure: Request deletion of your personal data (“right to be forgotten”), where applicable.

  4. Restriction of processing: Temporarily limit how we use your data.

  5. Data portability: Receive your data in a structured, machine-readable format.

  6. Objection: Object to processing for direct marketing or legitimate interests.

  7. Withdraw consent: At any time for processing based on consent.

  8. Lodge a complaint: Contact your local Data Protection Authority if you believe your rights have been violated.

To exercise your rights, please contact us at contact@yourbike.cc

 

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration.

 

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the last updated date.

 

12. Contact Us

If you have any questions about this Privacy Policy or our data practices:

YourBike.cc
Email: contact@yourbike.cc
Location: Amsterdam, The Netherlands

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