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Conditions for Returns​

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  • Orders can be returned within 14 days after the item is delivered

  • Items must be returned unused, undamaged, and in their original packaging

  • The cost of return shipping is paid by the customer

  • Custom-painted frames are final sale and cannot be returned or refunded

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How to Return Your Item​

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  • To start a return, please email us at contact@yourbike.cc to request a Return Authorisation
    Once approved, you’ll receive detailed instructions. Please note that you must print and attach your own return label before sending the item back to us

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Refunds​

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  • After we receive and inspect your returned item, your refund will be issued to your original payment method within 14 days

  • You’ll receive an email confirmation once your refund has been processed

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