Conditions for Returns​
​​
-
Orders can be returned within 14 days after the item is delivered
-
Items must be returned unused, undamaged, and in their original packaging
-
The cost of return shipping is paid by the customer
-
Custom-painted frames are final sale and cannot be returned or refunded
​​​​​
​
How to Return Your Item​
​​
-
To start a return, please email us at contact@yourbike.cc to request a Return Authorisation
Once approved, you’ll receive detailed instructions. Please note that you must print and attach your own return label before sending the item back to us
​​​​
​
Refunds​
​​
-
After we receive and inspect your returned item, your refund will be issued to your original payment method within 14 days
-
You’ll receive an email confirmation once your refund has been processed
